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- IT Support Services
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Online Bill Pay
IT Support Services
Phone and Data
On The Web
Online Bill Pay
Maintenance agreements providing guaranteed response times.
Regularly scheduled maintenance calls and remote service.
Priority dispatch over non-maintenance customers.
Time and a half charges do not apply to maintenance customers for work performed after hours, on weekends, and on holidays.
Remote billing in fifteen minute increments (versus thirty minute increments for non-maintenance customers).
Access to ticket portal for job requests and viewing the status of open tickets.
Four hour monthly minimum - discounts increase by number of hours per month purchased.
Terms may be modified with thirty day notice.
No long term commitment required.
ESXi solutions ranging from single servers to high availability and fault tolerant clusters.
SAN and attached storage solutions for VMWare clusters.
VMWare Workstation and VMWare player installation and support.
VMWare Fusion installation and support.
Hyper-V with various cluster and storage solutions and options.
Installation, service and support for Remote Desktop Services (formerly Terminal Services).
Installation, service and support for Citrix XenApp and Presentation Server.
Virtual PC and Windows XP Mode installation and support.
EHR/EMR systems including eClinicalworks, A4 systems, Greenway, EncounterPro, and more.
Practice management systems including Medisoft, NetPractice, GE Centricity, and more.
HIPAA Business Associates with HIPAA certified technicians.
PACS systems and viewer installation and support including Synapse, eFilm Workstation, and more.
Dictation systems including Dragon Medical, MD Dictate, PowerScribe, and more.
Autodesk software such as Autocad and Revit.
Sage Timberline installation and support (coupled with existing Sage customer support contracts).
Bluebeam and Adobe.
Support and customization for various Access-based systems and reporting.
Digitizer and plotter connectivity and installation.
Quickbooks (all versions including enterprise editions).
Peachtree Accounting (all versions).
Various Sage Accounting systems such as Sage 100, Sage 300, and others.
Certified HIPAA Business Associates.
Texas HB300 trained and certified technicians.
HIPAA IT security trained and certified technicians.
Documentation and procedures for HIPAA compliance.
IT security guidance, procedures, and documentation to assist HIPAA compliance officer in reaching full compliance.
Copyright 2020 CCS Horizon
Phone - 972.312.0845