Maintenance
  • Maintenance agreements providing guaranteed response times.
  • Regularly scheduled maintenance calls and remote service.
  • Discounted rates.
  • Priority dispatch over non-maintenance customers.
  • Time and a half charges do not apply to maintenance customers for work performed after hours, on weekends, and on holidays.
  • Remote billing in fifteen minute increments (versus thirty minute increments for non-maintenance customers).
  • Access to ticket portal for job requests and viewing the status of open tickets.
  • Four hour monthly minimum - discounts increase by number of hours per month purchased.
  • Terms may be modified with thirty day notice.
  • No long term commitment required.
Virtualization
  • ESXi solutions ranging from single servers to high availability and fault tolerant clusters.
  • SAN and attached storage solutions for VMWare clusters.
  • VMWare Workstation and VMWare player installation and support.
  • VMWare Fusion installation and support.
  • Hyper-V with various cluster and storage solutions and options.
  • Installation, service and support for Remote Desktop Services (formerly Terminal Services).
  • Installation, service and support for Citrix XenApp and Presentation Server.
  • Virtual PC and Windows XP Mode installation and support.
Industry Specific
  • EHR/EMR systems including eClinicalworks, A4 systems, Greenway, EncounterPro, and more.
  • Practice management systems including Medisoft, NetPractice, GE Centricity, and more.
  • HIPAA Business Associates with HIPAA certified technicians.
  • PACS systems and viewer installation and support including Synapse, eFilm Workstation, and more.
  • Dictation systems including Dragon Medical, MD Dictate, PowerScribe, and more.
  • Autodesk software such as Autocad and Revit.
  • Microstation
  • Sage Timberline installation and support (coupled with existing Sage customer support contracts).
  • Bluebeam and Adobe.
  • Support and customization for various Access-based systems and reporting.
  • Digitizer and plotter connectivity and installation.
  • Quickbooks (all versions including enterprise editions).
  • Peachtree Accounting (all versions).
  • Various Sage Accounting systems such as Sage 100, Sage 300, and others.
  • Microsoft Dynamics.
  • Design Groups
  • Engineering Firms
  • Electricians
  • Schools
  • Churches
  • Manufacturing Plants
  • Machining Companies
  • Security Companies
  • Hedge Funds
  • Financial Services
  • Real Estate
  • Property Management
  • Many others...
HIPAA
  • Certified HIPAA Business Associates.
  • Texas HB300 trained and certified technicians.
  • HIPAA IT security trained and certified technicians.
  • Documentation and procedures for HIPAA compliance.
  • IT security guidance, procedures, and documentation to assist HIPAA compliance officer in reaching full compliance.